Here are many more testimonials from our past clients
Maryanne Blackman
Just wanted to say thank you for retrieving my data from a very broken USB stick. It had a lot of important information which I would have been lost without.
The whole process was easy and I really appreciated all of your help. I will definitely let others know about the service. Thank you again!
Emjay P.
My experience with Payam Data Recovery was Fantastic!!!! I dropped my iphone a few weeks ago and all data was gone. Brought iphone to Payam and got a call after a few hours saying it's ready to be picked up. I was very happy!
I had ten years worth of family photos, videos, music and general documents on my computer when I recently upgraded. I had done the right thing and backed all of my files onto an external HDD and then formatted the old drive and gave it a new life as a gaming machine for the kids. Unfortunately, I plugged the wrong power supply into the external HDD as I went to transfer all the files onto my new PC. I knew straight away there was something wrong, as the LED didn't come on and there was that horrible smell of burning circuits. I had also bought a NAS with the new computer, so I pulled the external HDD apart and hoped to install the drive into the NAS and recover the data myself......of course that didn't work. I rang every company on the Gold Coast and Brisbane that advertised data recovery (there were alot!) but most of them didn't recover from damaged drives, while those that did wanted to charge me thousands. From there I expanded my search and found Payam in Sydney. To be honest I was wary at first because they were significantly cheaper than most others, but in the end I need not have worried. Not only did they fix the drive for the agreed price, but they called me back with progress reports....twice....without me hassling! In the end I was thoroughly impressed with their service and their prices. I would recommend them any day, and while I don't ever want to use their services again, I would use them above all others.
Caryn C.
Lost photos of a holiday broke my daughter's heart. I formatted the picture card thinking the photos were on her computer. I was given Payam's number and Kevin retrieved the photos. Kevin was so professional and caring. Thank you so much.
Name withheld
“My network attached storage recently ceased to be accessible. Among other things it held my iTunes music library and the thought of having to rip all those CDs again was not at all appealing! After spending some time troubleshooting the problem with the manufacturer, they referred me to Payam. The service was friendly and professional and in a matter of days my data was recovered. Their post recovery follow up was also first class in making sure that all was in order and my system was back up to speed.
Wallace McGee
Your work was prompt, efficient and achieved 100% recovery. Excellent work and excellent service.
Geoffrey B
My business consists of many training programs which are in PPT format. Being too busy to back up files I was faced with the inevitable when I experienced a major disc crash. Many people I spoke with, both in Australia and in Hong Kong, told me that it was a lost cause to get the information back. Not Payam. They were able to recover almost all of my information and I am incredibly grateful to them for the service they offer. Lesson 1. Backup all data Lesson 2. If the situation does go snafu get in touch with Payam
Nick Ni
Had a WD mybooklive that stopped working after 3 years. Had about 700GB of data on it. Payam informed me initially that the disk was full of bad sectors and they proceeded to recover all the files. Great job.
Alison Wong
AMAZING. I was devastated after I was told by other phone shop/s that data was irrecoverable on my phone (3 years of un-backed up memories right there). I wasn't in a rush (2-3 week expected) but I got a call back from Lachlan in 2 days saying it was all restored successfully. THANK YOU SO MUCH!! You guys are amazing
MarieJ
I had my USB break on me in the most random of ways and it basically had my professional life saved on it! So after desperately calling a few computer places I found Payam and Craig in the Melbourne office was fantastic. He kept me up to date with the process and he managed to recover almost everything! Was fabulous! I couldn't ask for a better result. Some of you may be put off by the pricing, but honestly once you get back all of your data, you won't even think about it!! Highly recommend Payam!!
Phil Carson
Amazing! We had a corrupted SD card with a month of travel video - they helped us retrieve it all and mailed it to our next hostel. Very professional and service minded personnel.
Paul Luxford
My hard drive stopped working and so I took it to Payam Data Recovery and they were able to get all my valuable photos and videos and info back without any issues. I am really happy and will never hesitate to suggest Payam to anyone.
James Gilbert
I am a reseller of this company. They do free quotes and have always gotten my clients data back
Shelly L.
A simple storage device, which had worked faultlessly for a few years, decided soon after our recent office move that it was not going to boot up again. Having allowed our backup regime to fall behind by a few months, this meant a significant amount of important business data was inaccessible. Tech support from unitas manufacturer (when finally available) gave us great confidence the unit could be re-started in various ways but no confidence the data on the drive would survive the exercise. Their recommendation was Payam. of course payam was able to quickly and cost-effectively retrieve all of the data on the disk. However it was the way Craig conducted himself, without a hint of smugness or judgement, that was most impressive. The team at Payam are clearly very knowledgeable and highly skilled in this field, but at no stage were we made to feel ignorant or deficient. The whole process was carefully described, then quoted, and communication all through the exercise was timely and professional. We would have no hesitation in recommending payam, they're far better at their job than we are at backing up.
Duncan Yelds
OMG! I have just gotten back my lost files that were inadvertently deleted when we changed a mail server across recently …….. Now I was told that to recover a .pst or an .ost file was not possible ……Or highly unlikely to recover any useful data. Yes the guys at Payam data recovery had my PC for 10 days – but to look at the recovered files and see that 90% plus of my lost email data was recovered was extraordinary – yes 12 years of client communication was recovered from a hard drive and file type that shouldn’t of been recoverable.
These guys went not only an extra mile they circled the globe finding a solution to recover my lost data – the value of their work is far far outweighed by the cost of what I would of lost in client records. You would be stupid to allow anyone else to attempt to recover your precious data.
Amy Mault
The server we use to store all our small business files blew up and Payam were able to do a full data recovery. They were fast, professional and communicated clearly throughout the process. Highly recommended.
Stanley Armstrong
Payam really delivered exceptional service in what was a very critical situation for me. A lifetime of photos were gone as were all my accounting records. They retrieved all my data in a timely manner with professionalism. Highly recommend! A++++!!
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I got 100% of the data for 15 years from my broken HDD here. Thank you!
Emilyy
I cannot thank these guys enough!! i was travelling overseas with a group of friends taking photos on my iphone. Sadly one of my friends lost his life overseas and on the second last day my iphone hardware malfunctioned and my phone turned into a brick, losing all our memories. i went to a shop who said it wasn't their problem and i will never get my data back. THANKFULLY for the team at PAYAM Data recovery i was able to get back all of my pictures and nearly all the data was recovered from my phone. Meant so much to me, such as lovely company always kept me up to date
Ceasar Joseph
The best customer service I have had for years. Caring, helpful and they went the extra mile to reassure me when I was freaking out after my server crashed. RAID-5 data recovery was done faster than expected. Happy to refer you to my friends.
Stewart E.
Once the service was completed the follow up has been great and the help in getting to understand what was recovered and what was just system files was very helpful in managing the drive.
Penelope Harmon
Payam provided an amazing service. My hard drive had some extremely important documents on there which had not been backed up recently and it would be very stressful if I lost them. They kept me informed throughout the process, and in the end recovered all of the data I needed. They were very professional and did an amazing job. Thanks Payam!
Julian Tullier
I’m extremely happy with Payam’s service and support. Whilst I picked the cheapest/slowest option, my data was recovered in a very short period of time and certainly exceeded my expectations.
Aya Yamashita
I was super happy about my data recovery being done early this year. Kevin was very helpful and gave me a lot of advice. Thank you so much!
Neil Robertson
Very happy with the service and end result.
John Stericker
I have used Payam a number of times and they have always been friendly, accommodating to my needs, and best of all, successful!
Even when we accidentally deleted some family photos off an external hard drive (they weren't even in the recycle bin) Payam recovered all the photos.
Robert Gepford
Payam and the team brought my dead drive back to life and at a very reasonable price! Friendly, straight-forward and recovered all of my data in the time frame they promised.
Stephen Pittman
Given the nature of my requirements – family photos/personal files that weren’t time sensitive, but absolutely precious – I am very happy with the result, which was a 99.8% recovery – AWESOME!
Tim Knaggs
Vinh & Paolo, a big thank you for recovering all my data lost when my iPhone tried to swim recently. Having no recent backup I was bereft until meeting you. I could not believe your promptness nor that I had so much data hanging in space. You are professional at Payam. Long after the cost is forgotten I have all the information crucial to my existence. Thank you. Tim
Daniel Matotek
Quality service center, it can be extremely expensive but if you are a business, use no other place these guys are true professionals
After my hard drive had crashed i initially thought the recovery of lost data would come easy, but soon found out this was not the case. after months of failed attempts and non return phone calls and emails from some other company's i heart about payam data recovery through the radio. the one company i should have dealt with from the beginning, the service and the knowledge the company showed me was great. i am now happy to have 100% of my data recovered and a company i know i can trust if anything had to happen in the future.
Katherine Pearce
So impressed, not only were they able to recover all my data but they are extremely professional. For free, they quoted me a price within a day and took into account my student status. Additionally, they showed me how to access all the recovered data and called me back a week later to see if everything was alright. Don't bother with mac medic or apple care, Payam Data Recovery is definitely the way to go!
Phil Elliott
Quick, efficient kept me well informed at every stage. Great service.
Michael Clarke
After my kids knocked my external hard drive off my desk it hit the ground really hard. I thought everything was gone after my local computer techie could not help. I'm glad i Googled for data recovery and found Payam. They were in the city and got everything back in a few days. Very calm and good listeners when i was so stressed out.
Say Hipson
About a year ago my younger sister passed away, and a lot of pictures of us were on a hard drive I accidentally put on wrong power supply and burn the PCB. Never really went into recovery, because why should I, is not that it was critical for me. After I lost her, I wanted to recover the images of us as young kids. The website was very clear, and their reviews substantial in my choosing to take my drive here. The team was very friendly and offered great advice. The picture I recovered are worth so much more than I payed. Thank you!
Ian and Jan Clarke
Many thanks for your recovery work on our seized hard drive. The main point we would thank you for is that even though you had some problems finding a donor drive you kept us in the loop the whole time.
We were so happy to receive our data on the external hard drive as we had many memories of our Grand children growing up. Again, many thanks for your professional service.
impossible
I will never be able to thank PAYAM enough for the great job they did in recovering some very precious photos I had accidently deleted. They were very professional, quick and pleasant and kind enough to help me download their disc to my computer when I returned home. These Magic Men are also my heros - I just didn't believe a recovery could be done. THANK YOU SO VERY MUCH, boys.
Beth (surname withheld)
I am very pleased with the service and completed so quickly.I have already mentioned your service to friends.
James Cowan
After being quoted by a competitor almost double the price I decided to give these guys a go. Not only was I blown away by the helpful advice shown by the staff I was also relieved to hear that it was going to cost a fraction of the price original stated. These guys are the real deal! Unfortunately in this type of business there are many sharks that are eager to take advantage of people in a compromising position. I implore people to please shop around before rushing into anything and these guys for myself were by far the most helpful and best value for money. I highly recommend these people to anyone who has found themselves in the terribly difficult situation of losing valuable data.
Emilyy_246
I can not thank these guys enough!! i was travelling overseas with a group of friends taking photos on my iphone. Sadly one of my friends lost his life overseas and on the second last day my iphone hardware malfunctioned and my phone turned into a brick, losing all our memories. i went to a shop who said it wasn't their problem and i will never get my data back. THANKFULLY for the team at PAYAM Data recovery i was able to get back all of my pictures and nearly all the data was recovered from my phone. meant so much to me, such as lovely company always kept me up to date.
Sean G.
Communication from both Payam and Craig in Melbourne was outstanding; I was kep updated on the recovery via email, voice and text and had the data that I thought was lost back in less than a week!
Phil Smith
Kane in the Brisbane office is incredibly knowledgeable and easy to talk to. VERY happy with the Services received
Johann Kelaart
Our hard drive went to sleep one day and low and behold we had no back-up. I took the drive to a local IT shop who advised the hard drive was corrupted and he did not have the technology to recover. Without hesitation he said he was confident Mark from Payam was required. Payam were so professional in their clear communication, likelihood of success and keeping me informed all the way. It took a solid 3 weeks but in the end all data was recovered. We are so grateful for this professional service and the care taken to recover all data from a seemingly dead drive. I am not a technical person, but I know it was a difficult job, but well worth the wait. Thank you, thank you, thank you. I would not hesitate to recommend Mark at Payam, but the first recommendation is - BACK UP YOUR DATA!!!
Diane Pain
I lost very sentimental photos due to a corrupt card. I was quoted $800.00 to recover them by the other data recovery company. Payam did it for 1/4 the price, I couldn't believe it. They were easy to deal with, kept in constant contact so I knew exactly what was going on, and got the disk to me very quickly. Yay, I thought I might never get those photos back, I'm overjoyed. Thanks guys. If I need help with business data recovery I know where I will be going.
Keith Adams
Great staff and very helpful. They have recovered data for me a number of times.
Eric Chen
I think You guys did an outstanding job for the amount of work needs to be done within a tight schedule that would be hard to achieve by any competitors in the industry. The most valuable to me is that you guys are willing to do the job with the right equipment to have the work done properly when requested for high priority service. Few in the industry can do so even offered to pay the right money. By this positive attitude, customers will keep coming back to do business with you and I’m sure your business will go very far. Of course, you deserve the fee charged for the work done with quality and professionalism even it can be costly. I was amazed with the knowledge and skills you have for the job.
It is grateful to mention the effort you guys put in to reinstall the windows on my laptop back to its pre-damaged state with a new hard drive, which has been working well ever since. I also received the backup drive with all the data i needed on the next delivery day at my door once the payment was cleared, so i could carry on with my work. It was just as promised without hassle or surprise. The communication in general was good and prompt.
I am happy with the overall service and definitely will use again and recommend to people who need the service.
Joanne Hansen
I am happy to say that Payam saved the day for me and I would recommend them anytime. They managed to retrieve data from a broken hard drive from my new video camera which stopped working half way through my son's international sporting competition and o/s holiday. I was told by others it probably could not be done but Payam managed to get most of it off for me. They were extremely efficient and kept in contact with me even after I had the recovery disc to make sure it was OK.
I had 500+ important (to me) photos seemingly lost forever on a faulty compact flash card. My PC was requesting the card be formatted and my camera wasn't recognising it at all!
Fortunately, I located Payam Data Recovery via a Google search and after their free quote and assessment of the problem, they were able to recover every single image on the card - for a more than reasonable fee.
Recommended!
Stephen Todd
My hard disc crashed and I lost everything. I took it to my local computer business that I deal with and they were unable to retrieve any of the disc contents. I had not backed up the disc for the past 8 months or more and had all of my work files as well as family photo's and important emails that were lost. I sent the disc to PAYAM and they were able to retrieve all of the contents completely and at an extremely reasonable price. I had trouble retrieving one of the hidden files as I have limited knowledge in that area. I rang Kevin at PAYAM and he walked me through the steps that enabled me to access the file and retrieve the information. I found their service, advice and help to be excellent and would highly recommend them.
Bill Shaw
Payam recovered 5 years of my data storage. Thought it was lost forever - Thanks!!
Google Reviews
Excellent Service from Payam. Recovered data from broken ssd card. Very efficient and professional. Highly recommended!
I have to say the best customer service i have experienced for a long long time. From start to finish Payam make it simple and efficient. I received my phone back within 2 weeks. The communication is incredible, sending updates via email and test messages. Amazing work team! They give you many options to make the process easier including payment plans. Thank you team! I am so glad to have all my photos and videos recovered.
Prompt, professional, and excellent! I couldn’t be happier with the service from Payam Data Recovery. From start to finish, their team provided outstanding support, ensuring a smooth and stress-free experience. Their customer service is top-notch—responsive, knowledgeable, and truly dedicated to helping their clients. A special shoutout to Tim for his exceptional professionalism and support throughout the process. Thanks to his expertise, my data was successfully recovered. I highly recommend Payam to anyone in need of reliable and efficient data recovery services!
